Your entire IT lifecycle, with a single partner.
15 specialized services. Click any of them to see the details.
Field Services
Certified on-site engineers for installation, maintenance and support of IT infrastructure anywhere in the country.
We deploy on-site engineers for installations, relocations, repairs and one-off projects, with nationwide coverage and SLAs by location.
Smart Hands
Technicians available to carry out tasks in the data center or on-site under your direction, remotely or in person.
We execute your instructions: cabling, reboots, component replacement, labeling and validations, around the clock.
Help Desk
Multichannel first-level support for end users, with measurable SLAs.
Support by phone, email and chat, with logging, escalation and satisfaction metrics.
Service Desk
Single point of contact: end-to-end management of incidents and requests aligned with ITIL.
Management of incidents, requests and problems, with a service catalog and compliance reporting.
ITAD
Removal, secure data wiping and certified recycling of equipment at the end of its useful life.
Collection, certified wiping with documentation, refurbishment and responsible recycling, with traceability for every asset.
TPM — Third Party Maintenance
Multi-brand hardware maintenance with savings versus the OEM and flexible coverage.
Hardware support beyond the manufacturer's warranty, with spare parts and response times tailored to you.
LCH — Life Cycle Hub
End-to-end management of IT equipment, from acquisition to retirement.
We centralize acquisition, deployment, maintenance, reassignment and retirement in a single controlled flow.
Specialized staffing
Specialized technical talent on demand for projects and continuous operations.
Certified profiles per project or on an ongoing basis, with guaranteed replacements and administration handled by us.
On-site support
On-site technical presence for immediate resolution and operational continuity.
On-site technicians with scheduled or on-demand coverage to keep your operation running.
Technology implementations
Turnkey deployment of infrastructure, networking and computing projects.
Design, installation and documented commissioning of infrastructure, networking and computing.
Project management
A PMO that delivers on time, scope and budget, with full visibility.
We coordinate scope, time, cost and quality, with progress dashboards and clear communication with your team.
Managed services
Managed operation of your infrastructure with proactive monitoring.
Proactive monitoring, preventive maintenance and monthly executive reports on your infrastructure.
Technology logistics
Movement, import and distribution of IT equipment nationally and internationally.
Import, transport, storage and delivery of IT equipment with visibility of every shipment.
Kitting & integration
Preconfiguration, assembly and integration of equipment ready to deploy.
We preconfigure, assemble and test equipment with images and labeling to your standard.
Warehousing & distribution
Storage, inventory and distribution of technology assets.
Secure storage, real-time inventory control and on-demand distribution of your assets.